fokiserv.blogg.se - Slack vs teams

Now that the company is over a decade old, a retrospective of how the market unfolded. Slack created a new enterprise product category and modernized an old technology (IRC). Four years later, Salesforce acquired Slack. Slack, the market leader at the time, took out a full-page ad in the New York Times titled "Dear Microsoft." It ended with a phrase nearly copied from the Apple to IBM ad, "So welcome, Microsoft, to the revolution." Three years later, Teams would pass Slack in Daily Active Users (DAUs). In 2016, Microsoft announced Microsoft Teams. Looking for more information on how Slack can help drive collaboration? Check out our eBook What 4 Million Slack Messages Tell Us About Collaboration. Our feature-level analytics can help you pinpoint ways to increase app adoption, drive employee usage and engagement, and ultimately improve employee satisfaction. Whether you use Slack or Teams (or both!), Productiv’s SaaS Intelligence gives you actionable insights into how employees are engaging with your SaaS application portfolio. It’s also worth keeping in mind that 1) part of Slack’s high engagement seems to stem from the tool being deeply embedded into company culture, and 2) Teams has a sizable advantage in engagement when it comes to the video conferencing feature. However, engagement will vary for each company, so what holds true for others may not be the case for your company. This suggests that for many companies - even those who utilize other Microsoft products - paying for Slack may be a worthwhile investment. While Slack and Teams have similar capabilities, adoption of the former is uniformly high whereas Teams adoption is decidedly mixed. That’s a sizable gap compared to Slack engagement across all teams, which indicates Teams is used less consistently as a form of communication and collaboration. On the Teams side, the two most-engaged departments - Operations and Product - have just above 50% engagement across the 30-day period. Teammates in these groups tend to work very collaboratively and may rely heavily on chat versus other forms of communication (such as email or meetings). Slack leads across regular engaged usersĭuring each of the time frames we examined, Slack has higher engagement - with more than 2x daily user engagement compared to Teams.Ī few numbers stand out from these results, beginning with the high adoption of Slack among Marketing and Engineering. First up: let’s talk about overall engagement across Slack and Teams.

How the features of each application were being used.

The distribution of engagement percentages across companies.

How engagement varied across specific teams.

Engagement with each application, as defined by logging in and taking some sort of action (such as sending a message), across a set of days: 1 day, 7 days, 30 days, and 60 days.

For the purposes of this comparison, we analyzed: We define “engagement” as occurring when a user logs in and performs an action within the app. Our analysis is based on the data our customers make available to Productiv through integrations with Slack and Teams. That amounted to 175,000 engaged Slack users and 70,000 engaged Teams users, and we analyzed usage across a period of 60 days (in July and August of 2021). First, here’s how we analyzed engagementįor this data deep dive, we looked at an anonymized subset of data from companies that use Productiv. However, Slack has questioned how Microsoft determines its user numbers and whether that data is accurate.Īlso at stake is the (perhaps more important) question of which platform has higher engagement among users - and that’s where our data comes into play. Companies already knee-deep in its products seemed like natural adoptees, and Microsoft also tried to increase adoption by exclusively bundling Teams with its Microsoft 365 suite.Īccording to Microsoft’s most recent user data, Teams has a higher number of users compared to Slack. On paper, Microsoft had some big advantages. One of those companies was Microsoft, which released Teams in 2017 as a direct competitor to Slack. In short order, Slack has become the go-to platform for startups and tech-savvy organizations - and other companies noticed.

Eight years ago, a little app with a hashtag for a logo completely upended the work collaboration space.